TR
Travelocity
View company profile →
Overall poor experience
I booked a hotel through Travelocity. I was sent a confirmation via text message. When I went to check in at the hotel, the hotel did not have my reservation. The hotel was booked and there were no rooms available. I was on the customer support line for over an hour. They were unable to find me another room and I had to travel an hour away to stay with friends. I was told they would refund my money, but after a month and a half I have not seen the refund.