Cameron Estate Agents
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I would give 0 starts if it was an option.
The woman I dealt with (Nicola Tadman) she was extremely unprofessional and dismissive. She lacked basic communication skills. I went for a viewing for a 1bdr property in West Drayton. They accepted my offer to rent the place however they retracted the offer a week later with very little explanation. I tried to open some form of communication with Nicola however she completely ignored any of my concerns or questions, I understand that there may be reasons to retract an offer, but basic manners is a bare minimum when dealing with any company. I also paid a holding fee which I was told would be refunded. It has been over a week and Cameron have still kept my money which shows further dishonesty from this estate agent. This is a terrible estate agent that should invest in training their staff basic customer service skills. EDIT: The company found this review so embarrassing that they made an attempt to fabricate 10 new reviews after my reviews. All made within the past day. (22 to 23 Sept) Clearly a desperate attempt to hide the multiple terrible reviews this company has on Trust pilot. The issue in question wasn't the reason my property was rejected. It was the lack of communication and overall robot like responses from Nicola. I tried to engage with Nicola on the phone to understand the situation. She was rude and dismissive. You're dealing with people not numbers. Try and show some empathy.