J Olsen

Oct 17, 2024

Letdown by LifeStance

So disappointed with the level of professionalism at LifeStance Health. Phone calls passed on, no answers, no solutions and never a call back. Charged $100.00 for an appointment that never happened, without a signature, no invoice and not an answer from billing. You will hold and hold and then disconnected. People that need help are not getting the help they need. 2nd appt was a mistake, 3rd appt was a no show by therapist. We will not make the mistake of trying to reschedule. Credit card charge was wrongfully billed and is in a dispute with credit company.