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Energy Ombudsman
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Excellent and Quick Service
Excellent and Quick Service Having had communication issues with my energy provider for overcharging and poor communication for 6 months i was referred to the Ombudsman. From the beginning to the end i was assisted by Elana who was thorough, professional and experienced in her role. She kept me informed throughout the whole process and handled the complaint with great speed efficiency and urgency. i satisfactory conclusion was reached with her help. Thank You Elana for doing a great job.