CH
Church's Shoes
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Church’s not interested in repairing shoes
Over the years I have had countless pairs of Church’s shoes repaired by Church’s. The service was always excellent. But now Church’s have adopted policies and procedures that are cynically calculated to put off customers from using the service. For example, a requirement to return shoes to the store where they were purchased, payment in full in advance (£290!) and a refusal to undertake works where there is evidence of wear and tear! Really? Not the great British institution it was once