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MF

MF

Member since Invalid Date
2
Reviews
3.0
3 out of 5 stars
Average rating

Reviews by MF

SI

Singapore Airlines

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1 out of 5 stars

Greedy Refund Policy, Slip in Standards

When the airline industry has limited regulations, we need to start asking ourselves what is the outcome of that? Singapore Airlines was once a glowing, reputable airline, now it has become so disingenuous to its core customer base that it's lost touch and put the almighty dollar above what gives it business in the first place. With a refund policy that promotes unhealthy virtues of greed, Singapore Airline needs to be blacklisted. If you have more than 2 months to on-sell a ticket, and IF you can "possibly" give a refund, it means that you can actually do so. You are turning over twice the profit on your product by leaving your clients penniless and frustrated. Would you rather go back to what you once stood for and receive glowing reviews? Or do you prefer to have the backlash of angered clients who have been given the worst treatment by your airline?