Ovago
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HUGE MISTAKE BOOKING WITH THIS FRAUDULANT COMPANY!!!
Booking through this company was a massive mistake, and I regret it every day. I chose Ovago to save a couple hundred dollars on an international flight, and that “deal” has turned into months of frustration and stress. The airline canceled my flight. Under U.S. Department of Transportation (DOT) rules, when an airline cancels a flight, passengers are legally entitled to a full refund if they choose not to rebook. I chose not to rebook. End of story, or at least it should have been. Instead, Ovago has made getting my legally owed refund an absolute nightmare. Endless delays, excuses, and stonewalling, as if consumer protection laws are optional suggestions. I’m now going into my second month still waiting for my money, despite the cancellation being entirely out of my control and clearly covered by DOT refund requirements. Let me be crystal clear: when things go wrong, Ovago does not have your back. They will gladly take your money, then fight you every step of the way to give it back, even when the law is on your side. Save yourself the time, stress, and rage. Do not book through Ovago. Book directly with the airline and avoid this mess entirely. The small upfront savings are absolutely not worth the headache, delays, and disrespect.