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Not recommended
I was unable to return the vehicle on time due to the recent catastrophic fires (23/7/2018) in Kineta which resulted in the roads being closed for 1 day. The fire caused severe loss to human life and property in the area. It was a traumatic experience for my young family but we were fortunate to only miss our flight and to have experienced this tragedy from a distance. We were trapped at one stage in Agioi Theodoroi and were surrounded in all directions by fire and with no roads open. After realising the gravity of the situation, as soon as the road back to Corinth was reopened (opposite direction from drop off point) we drove back. It was a traumatic experience with my young children crying and screaming when they saw the huge flames on the side of the roads we were driving on. I kept the company informed of the delay and informed AutoUnion that we were not able to return the vehicle until the roads to Athens reopened. I returned the vehicle with an 18 hour delay, as soon as the roads to Athens reopened again. On arriving at AutoUnion and returning the vehicle I was informed that we will be charged a €121 penalty fee for the delay in returning the vehicle. I appreciate that they are a business but I expected some understanding in the circumstances. It was near to impossible to return the car when the roads were closed. Despite this they made a business decision. I have of course made mine for the future. With regards to the rental vehicle - it appeared to be a car at lest 3 years old, it was dented and scratched on all panels. The interior was not much better - the back shelf was broken and all luggage was visable. The additional child car seat was of poor quality and did not appear to have ever been cleaned. The service light countdown reminder was active and during this crisis, where the car was needed, the electrical fault warning light lit at intermittent times. Apart from causing anxiousness this did not cause an issue. The wind screen wipers did not work, making it impossible to view the road clearly when they were used to remove the ash from brunt remains from the windscreen. Despite these faults and the car looking and feeling battered it drove well. The staff at the drop off point - which incidentally is in the middle of nowhere (Markopolous) were neither friendly, attentive nor caring. We were anxious not to miss another flight and asked when the coach will be leaving - the reply received was when it is full. In short, I would not recommend AutoUnion and will personally not be using them again. The vehicle could not be classified as new, did not appear to be recently serviced or well kept. Their apathy to their clients did not help. There are lots of other car hire companies around. I will be giving my business to someone else in the future.