Singapore Airlines
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Good for people not for pets
For myself Singapore airlines was nice. I enjoyed my flight and felt comfortable and safe. But the thing is I was traveling with my pet. To travel into Singapore with a pet there are arrangements that need to be made. Singapore airlines promises that if your transit in Singapore is any more than 4 hours they will take your pet to CAPQ for an inspection. Following the inspection they will feed and walk your dog and clean it’s crate. -Well this is what they said they would do. Due to strict rules during Covid we can’t move about the airport freely during our layover, since I couldn’t go check on my dog myself I called the CAPQ at the time of his scheduled inspection appointment. They told me the airline hadn’t sent my dog to them, that sometimes they won’t if the layover is less than 6 hours. So not only would my dog not be getting the promised treatment, he also wouldn’t get a chance to get out of his crate for nearly 24 hours with accumulated flight times. When I called the cargo area to check on my dog there, the man was rude and seemed angry that I called him. So I obviously didn’t get any info on my pet from him. I was very upset with the way the airline dealt with my pet.