Freeletics
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****Complete Scam****
****Complete Scam**** I am writing to express my deep frustration and disappointment regarding the recent renewal of a subscription I was entirely unaware of. At no point was I informed about an upcoming renewal, nor did I knowingly agree to any terms or conditions that included an automatic charge to my account. I did not know I had an active subscription—hence, there was no reason or opportunity for me to cancel it. To find out now that money has been taken from my account without my knowledge or consent is unacceptable and, quite frankly, amounts to unauthorised withdrawal. I have also never used the app during this renewed period, nor do I have any intention of using it. Further, after researching similar cases online, it appears this is a recurring issue faced by other users as well, which raises serious concerns about the transparency and ethics of your subscription practices. The fact that you are refusing to issue refunds for services that were not knowingly agreed to or used demonstrates a disregard for customer fairness and trust. I demand that this unauthorised payment be refunded to my account immediately. I will continue to escalate this issue through the appropriate channels and make others aware of these practices until it is resolved. I hope your team chooses to act ethically and correct this mistake without further delay.