Remote Utilities
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After using Remote Utilities for a…
After using Remote Utilities for a while to provide IT support and manage remote workstations within our company, I’d like to share my overall experience with this software. ✅ Pros 1. Easy to Use and Set Up: Remote Utilities has a simple, straightforward interface — not flashy, but easy to navigate, especially for IT professionals. Installation is quick, and setting up a connection just requires installing the app and sharing an ID. 2. Rich Feature Set: It offers a variety of useful functions, such as: Full remote control Fast file transfer Multi-monitor viewing Wake-on-LAN Remote task manager, command prompt, and more tools for IT management 3. Flexible Connection via Internet-ID: A standout feature is the Internet-ID connection mode, which allows you to connect to remote machines over the Internet without needing to configure port forwarding — a major plus for less technical environments. 4. Strong Security: The software uses AES 256-bit encryption and supports two-factor authentication (2FA). It also offers the option to set up a self-hosted server for businesses that require maximum data control. 5. Free for Small Teams: Remote Utilities provides a free license for up to 10 remote PCs — ideal for small IT teams or freelancers. ❌ Cons Outdated Interface: The UI feels a bit old-fashioned and may not be intuitive for non-technical users. File Transfer Can Be Slow: Especially when using Internet-ID on weaker connections. Limited Mobile App Features: The mobile version only supports view-only mode — no full control like the desktop version. 💬 Conclusion Remote Utilities is a stable, secure, and cost-effective remote desktop solution for individuals and small to mid-sized businesses. While it might not be as polished as competitors like TeamViewer or AnyDesk, its essential features and flexible licensing make it a reliable choice for everyday remote support needs.