Express Estate Agency
Read all reviews for Express Estate Agency →
Extremely poor communication
Extremely poor communication and caused a delay in the process. Don’t bother going with them!!! After completing on my first home, I was expecting a call from this estate agency. After ringing up to confirm key collect, I was told I would get a call from Joe. Two hours later, I never received a call. I went to the office as I came into town especially to pick them up as advices by my solicitor. After two hours of no response, I decided to drop by to collect the keys to be greeted by your colleague to say that the vendor is meeting us at the property at 5pm. Joe never came down to face me himself which was unprofessional and cowardly. He then only emailed my partner and not me to comfirm this information, only sending an email at 4.10 giving me 50 minutes to leave town and meet the vendor. Not really acceptance and really poor from an estate agency. I am really upset with the lack of communication today and throughout this whole process. Don’t bother giving you them your business.