Adagio Teas
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Great site, make your own tea blend!
Note: After writing this review I was immediately contacted by Adagio, and learned they do have a chat, it is just currently a little hard to get to. But they were very helpful and while I still think they should have a phone number, they proved me wrong about their customer service! This review site is about the whole website, not about the product. I have no problem with their product (though I wish they had a decaf rose tea). Great tea, design your own blends, so awesome premise. I have been a fan for years, and I am very unhappy that now not only can I no longer chat with OR call them (inexcusable!), they seem to ignore their customers. I don't know if they were bought by someone new or what, but this is TERRIBLE customer service! And I have sent them a bunch of messages, but never gotten a response. I hope they shape up again so I can leave them a more positive review.