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TokyoTreat
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Tokyo Treat is a very difficult and…
Tokyo Treat is a very difficult and cumbersome company to navigate. I did a 12 month box with them and did not know that it was automatically signed up as an auto renew. They give you no notice that your renewal is coming up and then all of a sudden I'm being charged over 500 dollars. I contact customer support and they will not give me a refund. I have asked multiple times but they will only cancel my account but not give me my money back. I did not authorize or consent to an auto renewal. Please be aware of this company. I know this is partially my fault for not cancelling before it auto renewed, but I didn't realize it was on an auto renew.