Singapore Airlines
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I had to cancel a return international…. "How can I talk to someone about this !"
I had to cancel a return international flight within the 72 hour cutoff time. I’m old school and like to speak with a customer rep. Emergency contact number took my call and noted the cancellation, fine. I found the assistance form process sent by the airline confounding. What I found out is; you can be forwarded to a real live assistant via the “ Lets Chat” bot at bottom right hand side of webpage. After three days plus me trying to get it sorted they had it verified in two minutes. Go to the chat bot; request to be transferred to a customer assistant ; )