Budget Car Rental Ireland
View company profile →
AVOID UNLESS YOU ARE FOND OF THE EXTRA CHARGES
Started with the ignorant staff at the counter. Ignorant to everyone. Zero help whatsoever. Had booked a large car but was given a medium sized without any option. No other availability apparently. Not my problem. Maybe I should have charged them for the last minute change. Given a car that had its dashboard lit up like a Xmas tree. Drove it about 300m then took it back to exchange. Gottold it was the 4th exchange in the last 20 mins - that says it all about the standard they have. Then I got given a three year old battery Dacia of some sort. More hits than the Beatles. Took a video as it would have been too many photos. Again, lights on the dash for the brakes and tyre pressure all weekend. So, I was already late "collecting" the car from them. Problem with tyre pressures all weekend to the point where I had to get a tyre company callout it plugged on the morning I was returning it (which i didnt pass on to budget)which delayed me getting back to them. Explained all this to the returns team and they said don't worry about it. The counter team then charged me €72 late return fee for 3 hours without even telling me. When challenged I was told to email. When I did I was told there were no reported issues with the car when it was returned 🤣 All in emails. Shocking customer service. I hire cars every week across Europe - needless to say me or my company won't be using Budget again for the principle of this issue. Avoid at all costs.