JS Law
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Avoid this company at all costs
Avoid this company at all costs! It was the most stressful and miserable experience of my life. The communication was terrible, it’s impossible to get hold of anyone on the phone and takes 5 to 7 working days to get a reply to an email, and when they do eventually reply, the response is brief and not always informative. Documents were often lost and had to be repeatedly sent. Documents unrelated to our property uploaded to their eWay online system, which is only as helpful as the person who updates this and again, not informative, as it will say email sent or received but contain no details. Due to their incompetence It took 7 months to complete and we were not even in a chain! They act like they are doing you a favour rather than proving you a service you are paying for.