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10 year old car, did not match pictures
The car advertised and pictured was not as old as the car we were provided. The pictures show a newer model Skoda Octavia station wagon, and we were provided with a vehicle which was over 10 years old (as shown on the registration documents) with 156,000km on the odometer. This is false advertising as far I am concerned, and I presume illegal. This was just the start, as shortly into our trip, the air-conditioner stopped working. This was during extreme heat in Greece and we were on a 2.5 hour drive to Patras with 5 of us in the car. Not wanting the inconvenience of driving back to Athens we continued with all the windows open in about 35 degrees heat. In Patras they agreed to swop the vehicle at our hotel, and I emphasised to them that I needed the same size of vehicle as we had a lot of luggage and 5 people in the car. The following morning a very helpful chap arrived with a Seat Arona which unfortunately had a fraction of the boot space of the Skoda Octavia station wagon, despite my previous requests. At Preveza airport there was no mention that Auto Union was located just under a kilometre from the airport without any signage to indicate this. Luckily the other rental companies could direct me and the staff member at the depot did drive me back to the airport. I would never use Auto Union again, and I don’t think anyone else should take the risk of using them either. There are special companies that rent 10 year+ aged cars and Auto Union do not advertise to be one of these companies. The cars pictures appear to be like Avis, Europcar and Sixt, but they are not. The Images are false.