Princess Cruises
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Princess Pay Our Expenses when British Airways Cancelled our Flight.
Following a cruise last year our return flight from Barcelona was cancelled by British Airways at the last minute. Neither BA or Princess could find an alternative so we had to book a flight on the next day with a subsidiary company of BA and incurred the cost of the flight and taxis. BA covered the overnight hotel and some of the taxi fares but would not pay for the alternative flight. After all BA’s inefficiencies which created a very stressful and highly inconvenient time they expected us to pay for their failures. After lots of communication with both companies Princess agreed to cover all our expenses as a good will gesture. Good on them, left BA in a very poor flight.