Infinity Cruises
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This is our first package holiday where the transfers are NOT included!
This is our first package holiday where the transfers are NOT included, this was not explained to us when we booked, when we did notice the transfers were not included I rang up to ask about it I was advised they don't include them but if we wanted a quote they could get us one but it would be very expensive, we now find ourselves in the position to arrange it ourself to get from airport to hotel, then hotel to train station, then train station to hotel, then hotel to port on our outward journey, then on homeward journey we have to get from port to hotel, then hotel to airport, arranging this all ourselves, which is going to be quite daunting and very expensive, if we had known this at the start, we probably would not have booked this holiday, very disappointed in this company at the lack of communication.