DO
Donald Russell
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Not fit for consumption, no response to complaints.
I’ve bought from Donald Russel for years off and on. Products are better than supermarkets apart from steaks where Lidl 36 dry aged are far superior On a recent order, my last ever, I had some wagu burgers. Not fit for consumption. I griddled without extra oil and the griddle was swimming in rendered fat. I poured it off and from each 160gm burger I had 40 gm of pure fat. I sent a complaint to them with photos and whilst acknowledged I’m still awaiting satisfaction. I could waste time holding on their call centre line but life’s to short. Shocking customer service and at best average products. Far better options out there. In my opinion I would strongly advise you avoid them.