Travel Trolley
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Awful company
Awful company. I should have listened to all the poor reviews on the internet about travel trolley, I correctly booked flights for 2 adults and 2 kids. On the airline website manage my booking it was booked as 4 adults. I called travel trolley immediately, they washed their hands of it and told me to contact the airline. The airline said it was the way the travel agents had booked it. I was batted between the agent and the airline for hours. Told by travel trolley if I give the kids passport details it would be resolved in 24 hours, but it wasn’t. I couldn’t book child’s meal and was left wondering if I will even be able to fly, they made everything incredibly stressful and really really disappointed with this company who misrepresent facts , refuse to listen to your complaint via email, say they’ll call you back in five minutes when you phone to complain and don’t, and fail to resolve this in any reasonable fashion. Absolutely shocking company