Builders Warehouse
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One star as there is no zero stars….
One star as there is no zero stars….. we reacted to a product on internet. We decided to buy this inverter generator, as it was a good price. When we get to the shop (as it was not a available in store) we where told the they would order it. The next week we were told that this item was discontinued two years ago…. Yet the still advertise it. Then I asked for similar or better item for similar or better price, is was told that they will “make it happen”. Sadly the next week I was told to add another R3000 for a similar product…. I went to the store on numerous occasions only to find that nobody in the store had any idea how to treat customers or how to resolve a dispute. On one occasion i spoke to “a” or “the”. Manager and even he could not give me any answer. This is not only Paarl, bur i have visited Cape Gate as well and their customer services SUCK as well…. Maybe re design your concept…..