Caledonian Travel
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5 Day Caledonian Tower break Blackpool
Coach journey was fine .Check-in quick and went to room to find bathroom door hanging on one hinge screws on floor reported to reception and was repaired while we were out.Floor boards in room were loose as were rooms above so you could here when we or people moved about. Dinning room tables all felt sticky not properly cleaned down. Meals were okay but left under heat light causing food to be hard and dry. Hotel is not suitable if you have mobility needs as there are steps in all directions. Walls are thin you can here next room television when on and hear their telephone conversations.Lifted our hold-all down from top of wardrobe to find it covered in thick dust when looking there were used drink cans on top. My partner dropped an ear ring and what we found under the bed was rediculous food ,cigarette ends sweets etc. The room was not knowingly serviced while we were there as the flakes of paint from bathroom door were still there when we left and the corridors still had wrapers dropped by someone before we arrived were still there when we left.Our room looked onto a flat roof where previous quests disposed of their cigarettes butts. We also had the pleasure of listening to two painters using the f word continuous in their conversation before we went out for the day.Dinning room staff were peasant but were reluctant to pick up finished plates walking past several times hoping another member would pick them up. Hotel needs tlc but management need to see staff are trained and doing their work properly. .