M

Michelle

1Reviews
5.0
5 out of 5 stars

Reviews by Michelle

5 out of 5 stars

Incredible service from Alisha with customer support!

Alisha from customer service was instrument in my decision to sign up for a few short courses on Learning Cloud. Originally I had sought courses from a couple of other establishments, though was left disappointed from their lack of variety, poor performance from staff assistance, rigid studying schedule and lack of care/time towards prospective students. I’m currently undergoing a change to my career and withdrew from my degree. These short courses will help me decide exactly what degree I want to enrol in, in the future and the completed certificates will help me obtain a new position in the interim. Alisha helped me extensively and went well beyond her position requirements to offer me the best customer service I believe I’ve had. She was extremely knowledgeable, personable, passionate about her job and very friendly. She bundled several different subjects together for me in the one course to suit my individual needs. I called back a month later to make some changes to my information and she even remembered me straight away. I think Learning Cloud is really lucky to have her as their employee and she is the reason I decided to study with this organisation. Thank you very kindly Alisha!