Winni
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Purely dropshipping site, orders served by third party vendors
First and foremost, it is a dropship site. Winni acts as a middle man where as the actual order is carried out by third party vendors. I ordered a cake for my niece's birthday at 7:30 PM and the cake was not delivered even after 21 hours (next day evening 4:30 PM) and order status was shown as "Processing". Contacted customer care to know what is the status and when the delivery can be expected. To my surprise, the answer was "We can't commit you for exact delivery time. It will be delivered between 10AM to 9PM". Customer care is of no help beyond this. When i had gone through other customer reviews, then I realized what is the reality of Winni site. At the end the occasion is ruined and I could have gone to a local bakery and could have got the cake with in few hours. With my experience, I don't recommend Winni for others. When they are in frontline, they should have some minimum responsibility and curtsey to serve the customers. Well, lessons learned. This will be the first and last order from Winni (110061895468).