Ken & Tracy Jackson

Ken & Tracy Jackson

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1 out of 5 stars
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Reviews by Ken & Tracy Jackson

KI

KIA

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1 out of 5 stars

Pointless Customer Chat

I bought a Kia Optima 12 months ago and took out a service plan, having had a service booked through the Kia app I noticed today that it is still saying my car is due a service, used the chat to ask if the app updated service history but they couldn’t answer the question and wanted to refer me to a dealer, come on Kia it’s your app not the dealers it was a simple question. Makes having a chat option to contact Kia pointless.