Michaels Stores
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Never again
Michaels is such a big joke. Over 2 days, 2 orders, being on phone with supervisors and reps in customer service. Everyone gave me the wrong information during this whole ordeal. Speaking to the reps there is obviously a language barrier. You have to go through this before you can speak to someone that actually speaks English. I spent more money getting orders that still were not correct. The last supervisor I just was speaking to, I believe her name was Shanika or Shaniqua, I explained what was happening and my aggravation 2 x and she still asked how can I help you. I just hung up on her because either she was not listening or just did not care. I believe both. I lost a client behind this nightmare and they lost a business customer. All I can say is believe the reviews.