EX
Express Water
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I purchased the ultimate package and they sent me the wrong filters.
I purchased the ultimate package. This package includes a KDF filter. They sent me a SED filter instead of the KDF filter that was ordered. They have made it a massive hassle to correct their mistake. I have responded to their emails and sent them he pictures as asked and they keep wanting more detailed pictures and postponing their correction. I have now been without the proper filter for weeks after they made the mistaken delivery. I regret buying these filters to support my family with clean water. Terrible service from Express water. We are weeks into having inadequate water filtration due to Express waters mistake.