JD Sports
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Avoid online
Ordered something online. It arrived the next day – but with the wrong items. I needed it quickly, so I asked to cancel the order. Customer service confirmed it was cancelled. But the next day, I got a dispatch notification anyway. The product was delivered again – and it was still the wrong thing. The warehouse is clearly useless. I’ve now spent over 1 hour 30 minutes on hold trying to sort this out, and I still haven’t received a refund. This company makes a fortune from their in-store customers, but can’t even get a basic online order right. Avoid.