Canadian Tire Financial Services
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I called to rectify a situation where I…
I called to rectify a situation where I was double charged. Called in one day and the representative said that they will reverse one of the charges. I asked confirmed with him that it will not show up on my next statement. When I received my statement, of course the double charges were there! I called again and was treated very rudely by a woman that was the supervisor. She said that it was not possible to reverse charges and that I had to take it up with the merchant. I told her that I had called earlier in the month speaking with a gentlemen about the situation but of course there was no record of it! I have no clue how they train their agents but it looks like any clown can get a job there! This is a terrible company to deal with. They will tell you lies and treat you very poorly. If I can give zero stars if I could! Go with a different financial institute!