NCP National Car Parks
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Further to my previous review and NCP's…
Further to my previous review and NCP's reply, they did indeed investigate my complaint. They came back to say they could find no correspondance and couldn't help. So they are saying that they didn't find 2 emails sent or a letter posted to their customer services team at their head office, haven't checked cctv, or actually read my complaint properly. Or did they delete the emails and throw the letter in the bin and only reply because i posted a negative review, More likely ! They also didn't even mention the copy of the bank statement page I sent them showing the transaction was paid for in advance. Just another non caring, profit orientated mass corporation with no humanity at all. Unfortunately you get forced to use them.