SES Water
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SES WATER Where the DRIPS work
This has to be the most ridiculous situation I have ever come across! I have just moved house, a representative of SES Water informed me that I needed to take a water meter reading on the day we moved out, that is exactly what I did. I have just called SES to give my last meter reading, oh and I didn't pass the security questions!! Those questions were 'What is the name on the account?' I guess I ought to know that, right! Then the second question: 'What's the address of the account? Well, having lived at the address for 21 years and reading the address of the last bill, I must have got that right. However, the representative told me, " I can no longer discuss this with you as you haven't passed the security questions". I told the representative, "I'm reading it off the bill...my answers must be correct, what question did I get wrong?" " I can't tell you thast you must call back when you have the correct information". I then lost the plot and ended the call. So, I cannot give the final meter reading for the address I have lived at for 21 years because, apparently I don't know my own name or the address I've lived at for 21 years!! Well SES Water please don't try to bill me for any usage as you won't get payment...WHY? because according to you I don't exist!