PU
Pure Electric UK
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Still waiting for my order
Still waiting for my order - poor customer service response. I ordered the Air 3 on the 8th December. Said next day delivery. I enquired by phone and was informed then that the item was on back order and shipping would start second week of December. There was no notification on the website when ordering that it was unavailable and on back order and it stipulated 1 day delivery. It’s unacceptable to take customers money on false pretences! I’ve since recieved another email stating shipping has already began but still no DPD notification and no response to my email to customer service today! Very frustrating! If you can’t fulfil customers orders then don’t advertise 1 day delivery! Simple! Not very happy