Jenny

Nov 29, 2021

I was pleased with the service offered

I was pleased with the service offered, as I had been the first time I used the company in August '21. Unfortunately the emergency contact number I was quoted on the paperwork +44 (0) 1444 465573 - came up as "invalid number" when input to Cunard's website booking form. A telephone call to establish the correct number prefix - 0044, took some 25 minutes of continuous, repetitive music, before the call was answered. Which was not good! Had I been 'phoning to book cover, I would not have held on, but gone elsewhere.