Electric Rider
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The Beast 1500w
The Beast 1500w On june 11/06/20 I ordered & paid infull for this awsome looking bike & was told it would be 4/6 wks that's ok. I called them 3 times & on the 1st September I received an email they wanted the order no. For verification I sent it on 2nd of September I received another e-mail asking for description of order & a picture I'm now getting stressed ! on 3rd of September i received another e-mail saying I will receive my bike in 7/10 days as it's being built for me i was confident I would receive my bike because I checked with cyclotricity they said my bike was instock i said fantastic I ordered mine from electric rider but my bike never came I contacted electric rider again I received another e-mail saying due to high demand they are sold out & my bike will take upto 21days to now arrive ( what happened to the one I was having built it clearly say's they are built in UK) I waited for my bike & on 12/10/20 I cancelled my bike i was having difficulty sleeping because of the stress i might have been ripped off. I received an email it said it will take upto 21days to receive a refund & after the 17/10/20 i reported it to PayPal because time was running out to open a dispute paypal refunded the money into my account on 09/11/20 so my purchase experience was not pleasant really, 23 weeks of stress sleepless nights & worry I dont think that was a great service at all & on top of that Electric Rider dont update you or inform you of difficulties at all in fact I would still be waiting for a bucket of steam if I wouldn't have contacted them, everything I've said is documented and I'm still extremely disappointed I really wanted that bike I was utterly let down by Electric Rider & no apology I was most definitely taken for a ride.