Budget Car Rental Ireland
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I'd give NO stars if it was an option
I'd give NO stars if it was an option Booked a car through a 3rd party and paid them a deposit. I had to cancel my flight due to bereavement so I had put the car hire into my sister's name. When she arrived to collect the car they had her booking and asked her to sign the documents. My sister explained that she didn't have her glasses and couldn't read what she was signing. The woman advised her it was just confirmation of the additional £20 she was paying for the upgrade to 'automatic' and that everything else was the same as her original booking. So my sister signed the paperwork (trusting she was being told the truth). Low and behold, Budget sent an invoice charging her 3 times the original quote and haven't deducted the deposit I paid to the 3rd party provider prior to travel. Numerous emails explaining the situation have fallen on deaf ears with box standard 'you signed the agreement' response. Totally disgusting. NEVER will I use Budget again and I travel to Dublin a lot.