M W

M W

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1 out of 5 stars
Average rating

Reviews by M W

BR

Brightside Health

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1 out of 5 stars

Unreliable connection with their app and surprise billing practices

Extremely spotty service even when I had excellent internet on my end. The “psychiatrist” repeated the same questions I already filled out and did not attempt to get to know me or personalize her recommendations. I then cancelled their service after 2 visits and received a pretty hefty bill two months later even though they quoted me as having no additional responsibility beyond my co pays due to their “special” relationship with my insurance. Be careful of what seems to be deceptive advertising and catch and bait type of billing. It seems they’ll do anything to get you to sign up only to send you bills later on down the road. Pretty awful company in my opinion.