UK Health Kits LTD
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do not use this company
do not use this company. I am on day 3 of quarantine. I ordered day 2, 5 and 8 packages for 2 people. No tests, no replies to emails, no answers to phone calls. I am 35 weeks pregnant so it is imperative that I am able to make my antenatal appointment and get vaccinated asap. No option to request a refund. Cannot afford to spend another 300 pounds with a new supplier so will need to take public transport for over an hour to reach an onsite testing facility. In response to the company, I amended my arrival date on December 26th and your company replied and confirmed the new arrival date on 27th December. Interesting that the company cannot reply to emails or phone calls but are very quick to respond to a negative review. Update: Company refuse to give me a full refund despite me being forced to use a different supplier. They initially tried to blame the courier but the package was date stamped and was only sent after this negative review. They now claim they were understaffed but only offer a 70% refund. I am pursuing with my credit card company.