Ticket Squeeze
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Very disappointed. Will not use Ticket Squeeze again
Very disappointed upon receipt of the seats we got at a concert in Austin. It took a long time to learn what the seats were. The tickets however came from a not trusted email other than Ticket Squeeze. I could not decipher if I could trust a strange email and a strange URL. My work training says not to open URLs in emails you do not recognize. It was not from a company, the email came from a person. After too many calls I gave up. There was no support to validate the sender of the tickets. The customer service would only respond to my questions after asking over and over that we needed help. Subsequently I learned the pricing parity was a gap. Subsequently I learned a lesson to find reviews before purchasing. I am happy to have found Trust Pilot to share the poor customer services I received. I should have checked here first. I have done that several times since. Ticket Squeeze was not fair to me. . My son could not find anyway to ask a leader at Ticket Squeeze. My family could not find the company headquarters. We do not recommend this service or this company. Learn to check the fine print on the website to see it says they are a reseller. This was may experiment to pay higher prices and no seat control. Learn to check the agreement when paying. This is locked in. Learn to escalate to my credit card. I will say after much evidence of the company I presented to Bank of America, I got a 100% refund. That was hard work too. Thank you to Trust Pilot for this place to share poor customer service.