Southwest Airlines
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Horrible
Horrible! Added a very inconvenient stop both directions, 2 hours late in both directions. I got approval for my pup (and a $180 surprise fee later!) when reservation was made, then had to cram him under seat (& couldn't move during 50 minute layover - me or the dog.) Animal ABUSE! He's flown on my lap for 14 years. Yep, I'm getting older and cranky but will NEVER fly SW again.