LifeStance Health
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A System Built for Turnover - Not Care- Nightmare
I’ve had an incredibly destabilizing and distressing experience with Lifestance. Despite being a mental health provider, they have repeatedly shown a shocking disregard for continuity of care and patient wellbeing. My appointments have been canceled multiple times—often at the last minute—without any real effort to prioritize rescheduling. Most frustrating of all, they’ve held my medication hostage. I was told I couldn’t get a refill for a medication I’ve been consistently taking and clearly need to stay regulated, simply because they canceled my appointment. Their answer? Wait weeks for a new appointment or go without. No urgency, no compassion, no accountability. This approach is reckless and dangerous. For a company that claims to provide mental health care, they seem entirely unconcerned with the consequences of leaving patients without essential support or medication. It feels more like a corporate machine than a healthcare practice—high turnover, overbooked schedules, and no real investment in quality care. I am stunned by how poorly managed and careless this system is. Instead of support, I was left destabilized, anxious, and scrambling for help because of their internal chaos. I would not recommend Lifestance to anyone. This is not mental healthcare—it’s bureaucracy in disguise.