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Placed order for a gift for my wife as the item was shown as in stock. 10 days later The order status still shows as being in transit yet the courier has not recieved it from them. Have written to their customer service on a number of occassion and they ignore e mails. Pathetic...service...
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Just got a notice through the door saying that Affinity will fit a meter because the tap leading to my house is old. And as we are changing the tap - that works perfectly well - we may as well fit a meter at the same time. REALLY! Rather than repair a leak at Tesco Amersham car park that that been pumping out water 000's of gallons every hour for over a Month, they seem more interested in metering.The only reason they miss the targets for water leakages is because they prioritise metering over leaks. The fines they get for not fixing leaks is nothing compared to the money they get in from customers to pay shareholders. The chances are that we will not be "in an area of severe water stress" if they prioritised fixing leaks over installing water meters. But unless the regulator holds them to account they can get away with it...