bebe Stores
Read all reviews for bebe Stores →
Product not received. Poor service. No full refund. Questions not answered.
Months have passed since I made my purchase. It never arrived. The customer service was poor and long-winded (over months). I received a partial refund (just over a 3rd of what I paid) - I don't know why this was the case. I never received any explanation as to why and many of my questions and answers were ignored. I continued to be told my request was sent "higher up", with no response. Plus customers should be aware (I believe) the the product is shipped by a "drop-shipping" method meaning it is coming from China, not America/wherever the company is based-this means it can take much longer for the delivery to arrive AND when there was no delivery, BebeAmoreCo wouldn't help but directed me to the delivery company. I had a very bad experience. I still haven't received a full refund and they still haven't answer my questions. P.s. the first emails from a customer service agent will seem very polite but late you will learn that it's very much copy and paste and questions will be ignored. I told them I would give a negative review, and still nothing, so here I am.