Thomas Cook Airlines
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Never again, antique Plane, delays, extortion, clueless!
On our way home from Turkey to Belfast the flight was delayed 1 hour and a half then they got us all on the plane and the captain informed us that they had a problem with comms and are looking at getting it fixed so please be patient. 45 mins later the Captain announces that the problem fixed itself by magic (literally what he said) and that they didnt know what was wrong. Now I feel really safe. So another 20 minutes passes which in total over 2 and a half hours delay we take off and as soon as we are in the air the cabin crew start serving drinks at their usual extortionate prices but they tell us to buy twice because it will be a long time before they are going round again. Plane is really old, I would imagine they took it out of the plane graveyard and done it up. Charging people £3 for a cheap pair of headphones to listen to a small tv situated every 4 rows apart. I bought nothing and will never fly with this cowboy outfit again. No apology for delay, no complimentary drink for the delay, it seems to be the norm for them. Trying to charge rediculous fee for putting a bag in the cargo bay and everyone taking hand luggage to avoid obscene prices is a recipe for disaster in the long run. Thomas Cook airlines are a disaster and their primary goal is to get as much money of you as possible to keep there obsolete planes in the air and their Directors filthy rich. Avoid at all costs. I have flown many airlines in my time and the last time I flew on a plane like this was with BMI in late 90s. Sardines in a can comes to mind. If the next holiday company are a few £100 more I would take it without hesitation in the future.