SC
Scenic Luxury Cruises and Tours - UK
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WHY DON'T THEY REALISE?
so very disappointed in Scenic, which i had, till now, thought of as a quality company. they've had most of the money owed to us since July 2019 (18 months) and said it'll be 8 weeks till we get reimbursed, despite it's a legal requirement to refund us within 2 weeks of them cancelling the trip. why don't they realise that it's their "today" actions that will impact on our future decisions to use them or not.