UT
Utsav Fashion
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Item arrived stained and terrible customer service
The customer service is really poor. Ordered an item which stated "free shipping" to the UK. The item came but had an £80 import charge which I had to pay. This delayed me getting the item delivered which meant the delivery took place when I was on holiday. Once I returned and opened the package, I noticed the garment had a stain on it. I informed customer service only for them to tell me that I needed to report this within 48 hours and there was nothing they could do. Really poor experience. I don't expect a £200 item of clothing to arrive stained. Would steer clear of this company.