Friendly Rentals
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unsatisfactory experience madrid agency
Agency unreachable on arrival in Madrid, communication problems with the staff; which arrives on site 1 hour after us. And of course we did pay the extra 30 euros for arrivals after 21h. A haughty staff agency and not a trader, that takes us up when claiming reimbursement of these 30 euros. This agency is very unprofessional. Best of all, they took us 300 euro deposit instead of 200 euros registered in the contract (thankfully reimbursed promptly, four days after departure) Otherwise the apartment met our expectations