OnCourse Learning
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I just began my MLO Test Ready OnCourse…
I just began my MLO Test Ready OnCourse Learning yesterday, 8/14/2023. This morning, the second day of the course, I was prepared to log in 30 minutes early as Kathy, our instructor, instructed us to do. We were told if we were just one minute late we had to reschedule to take the course. I'm ALWAYS prompt!! I tried to press the "attend" button 50 times but it was shaded gray. When I contacted IT, I was told they could see on their end the "attend" button was not grayed out. I was told to download Chrome, clear Cookies, etc... NOTHING worked!! After IT gave up on me, I called accounting to ask for a refund and was given a case number. I decided to play around in OnCourse Learning to see if I could figure this out (since I'd taken off work to complete this AMAZING MLO training) I had nothing else to do. I went to Zoom because nothing on the site was working for me, and Zoom had saved all the information from yesterday and allowed me into the site. BUT OnCourse Learning blocked it because I was late attending. I've paid over $500 for this course, and this is how I'm treated!!??? I'm only writing this review for any of you that have this issue and cannot get logged in through OnCourse. Just go to your Zoom and log in. If ONLY someone had tried to help me, I wouldn't be totally disgusted with this course.