Ward

Nov 19, 2024

Below all standards, book somewhere else

The explanation we got with the van was beneath all standards. When asked how to dispose of the greywater, we were told to "just put the hose on". We had to find the button to activate the disposal ourselves when doing this for the first time. When asking if the fridge also worked on the gas, we got a positive answer. After a couple of days off-grid, we in fact noticed that our fridge stopped working because it in fact is not working on the gas when standing off grid. We were not familiar with the automatic gears that also have the 3 and 2 options so we asked for some explanation but were told "not to worry about it". It was only 2500km later that we found out we were driving in 3rd gear all of the time! Next to this explanation being beneath all standards, we encountered a leak in our water storage for which we spend half a day of our holiday at a garage trying to get it fixed. The only thing we were lucky about is that we managed to not lock ourselves out of our campervan these three weeks as none (!!) of the doors could be both opened and closed from the outside. The door on the drivers side could be closed from the outside but not opened, and vice-versa for the door on the passenger side. In summary, I would recommend to not book with this company but pay a bit more at another company for a decent campervan.